1. Responsible for on-site and off-site pre-sale and after-sale technical support and service of target customers' single-cell sequencing instruments, reagents and service products;

2. Cooperate with the sales department to do the installation experiment design DEMO and after-sales work, ensure the smooth installation and do a good job in the technical service for a certain period of time after installation to improve the user experience;

3. Do a good job of technical training for customers, so that they can quickly understand the performance and characteristics of single-cell sequencer, shorten the learning curve, and achieve the smooth application goal;

4. Summarized product requirements through end-customer information collection, peer research and communication with experts, and participated in the R&D team's new product development and application to maintain customer relations;

5. Maintain key customers together with the sales team, complete and maintain the sales increase of existing customers and develop new target customers and application scenarios.

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1. Conduct molecular biology experiments, especially the construction and sequencing of single-cell DNA and RNA samples;

2. Track the experimental progress, record the experimental process and results, and analyze the experimental results;

3. Solve experimental problems and optimize experimental design according to professional knowledge and literature search;

4. Work closely with the company's marketing team, reagent team, and engineering team to develop platforms and systems based on microfluidic technology Products;

5. Complete other work required by the team.

1. Develop Kols in various research fields of single cell sequencing and establish academic cooperation as required;

2. Communicate with Kols in various research fields of single cell sequencing on their research needs, and then evaluate the project implementation;

3. Design the project research plan according to the KOL demand;

4. Tracked and controlled the projects in charge, timely solved various problems encountered in the projects, promoted the smooth progress of the projects, and regularly reported the progress of the projects to customers;

5. Follow up the latest research progress and trends in various research fields of single cell sequencing, and sort out and summarize;

6. Assist colleagues in the Marketing Department to complete the production of training materials and publicity materials;

7. Conduct professional training for sales according to needs, visit customers together with sales, and conduct academic lectures in the department;

8. Assist the department head to complete other work other than the project;

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